This article will cover the issues you may be experiencing when trying to lubricate your chainsaw.

  1. Please check the level of the chain oil and ensure you are using chain lubricating oil.
  2. Please check that there are no oil leaks.
  3. If there are any leaks, please contact the customer support helpline.

To check your chainsaw is getting lubricated correctly, hold the machine at a 45 degree angle to the ground, and run it. Oil should spit out and leave a trace on the ground.

If no oil is getting through, then there could be a blockage in the oil-lines. Please contact our helpline or email us and we will advise further.