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Welcome to the Core Service Trouble Shooter

Robot Lawnmower

Robot Lawnmower

Yard Force range of Robot lawnmowers

The cutting blade noise on my Amiro 400i is too loud

You may be experiencing some louder cutting noises from your Amiro after a bit of use, this may be due to some of the screws holding your blade carrier in place have come loose. Addressing these concerns is pretty simple and requires the unit to be powered off and placed with its blades facing the sky so you can get a clear view underneath.

  1. First please remove the 3 screws holding the blade carrier on then place the blade carrier to one side.
  2. Upon taking the carrier off you will get full visibility of the silver blade adapter which the carrier was mounted onto. Rotate this around until you see some grub screws.
  3. Please tighten these grub screws there will either be two or one to tighten. Please do this with a small flat head screwdriver.
  4. Reattach the blade carrier and test out the lawnmower. You should see a reduction in noise.


Tip: While underneath your Amiro check for any damage or defects to the blade as this is the most common reason why it may be making so much noise. Please have these replaced if damage to the blade is noticed.

If you are still having an issue with your product please don't hesitate to reach out to our team via our live chat, after performing the above checks.

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Cloudhawk App Registration and Operation

Overview

The Cloudhawk App is a digital platform designed to help users monitor and manage your robot lawnmower.

After registration and setup, users can connect their Yard Force Robot Lawnmower.

 

Please find a video walk through:




Step 1: Download and Access the App

  • Download the Cloudhawk app.
  • Agree to the terms
  • Select ‘Get Started’

Step 2: Register & Create an Account

  1. Click ‘Register’.
  2. Enter your email address.
  3. Click ‘Send Code’ to receive a verification code via email.
  4. Enter a new password ‘twice’ and click ‘Next’.

Step 3: Verify Your Email

  1. Check your inbox for a verification email.
  2. Click the verification link to activate your account.
  3. If not received, check spam/junk folders.
  4. Select Country and choose ‘User Name’

Step 6: Connect 

  1. Allow Cloudhawk to find, connect to and determine the relative position of nearby devices – Click ‘Allow’.
  1. Location Permissions Needed – Click ‘OK’.
  2. Confirm successful connection status.

Step 8: Add your mower

  1. Click + to add mower.
  2. Select Bluetooth if you have a Bluetooth Phone.
  3. Enter ‘Serial Number’ (found on the sticker on rear of device above the QR code or in the app Click on QR code icon to scan).
  4. Allow the app permission to use your camera
  5. Ensure both Bluetooth & Location services are enabled. Click ‘continue’
  6. Turn on the mower using the key on the rear of machine and Click ‘Search’.
  7. Once paired you will get a confirmation message.
  8. Your mower will appear under ‘My Devices’ tab.
  9. Green indicator shows the robotic mower is online and ready to access.
  10. Click on the image to manger the robotic mower.

Step 9: Operating

  • ‘Connected’ will be displayed top right of screen.
  • Click on ‘Modify Schedule’.
  • Click + to add a cutting time range
  • Schedule a start time on the relevant day.
  • Schedule an end time on the relevant day. (You are able to schedule up to two sessions per day)
  • Repeat until you have completed the entire week.
  • Save Schedule
  • Click ‘back arrow’ to return to home screen.
  • Use the function keys at the bottom of the app for direct control instant to start and stop mowing.
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MB400 CloudHawk App Operation

MB400 CloudHawk App Operation

Overview

The MB400 robotic mower uses the CloudHawk App to allow users to set up, control, and monitor the mower from a smartphone.

To operate the MB400 successfully, the mower must first be registered, linked to your account, and connected via Bluetooth. After installation, the app becomes the central control system for everyday use, including scheduling and monitoring.


Please find a video walk through:



Step 1: Download and Access the App

  • Download the Cloudhawk app.
  • Agree to the terms
  • Select ‘Get Started’


Step 2: Register & Create an Account for the MB400

  1. Click ‘Register’.
  2. Enter your email address.
  3. Click ‘Send Code’ to receive a verification code via email.
  4. Enter a new password ‘twice’ and click ‘Next’.


Step 3: Verify Your Email

  1. Check your inbox for a verification email.
  2. Click the verification link to activate your account.
  3. If not received, check spam/junk folders.
  4. Select Country and choose ‘User Name’

 

Step 6: Connect the MB400 

  1. Allow Cloudhawk to find, connect to and determine the relative position of nearby devices – Click ‘Allow’.
  1. Location Permissions Needed – Click ‘OK’.
  2. Confirm successful connection status.


Step 8: Add the MB400 robot lawnmower

  1. Click + to add MB400.
  2. Select Bluetooth if you have a Bluetooth Phone.
  3. Enter ‘Serial Number’ (found on the sticker on rear of device above the QR code or in the app Click on QR code icon to scan).
  4. Allow the app permission to use your camera
  5. Ensure both Bluetooth & Location services are enabled. Click ‘continue’
  6. Turn on the mower using the key on the rear of machine and Click ‘Search’.
  7. Once paired you will get a confirmation message.
  8. Your mower will appear under ‘My Devices’ tab.
  9. Green indicator shows the robotic mower is online and ready to access.
  10. Click on the image to manger the robotic mower.


Step 9: Operating the MB400

  • ‘Connected’ will be displayed top right of screen.
  • Click on ‘Modify Schedule’.
  • Click + to add a cutting time range
  • Schedule a start time on the relevant day.
  • Schedule an end time on the relevant day. (You are able to schedule up to two sessions per day)
  • Repeat until you have completed the entire week.
  • Save Schedule
  • Click ‘back arrow’ to return to home screen.
  • Use the function keys at the bottom of the app for direct control instant to start and stop mowing.

 

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