Grass Trimmer

How do I start my Cordless Grass Trimmer

Quick Answer

To start your cordless grass trimmer, ensure the battery is fully charged, insert it securely into the tool until it clicks, then press the safety button and pull the main switch to start. Releasing the main switch will stop the machine.

Before You Start

Before operating your grass trimmer, make sure:

The battery is fully charged
The cutting area is clear of stones, debris, and obstacles
You are wearing suitable PPE (gloves, eye protection, and sturdy footwear)

Important: Always use the correct battery specified for your model.

How to Start Your Cordless Grass Trimmer

Follow these steps to safely start your trimmer:

1. Charge the battery

Ensure your battery is fully charged before use. Charging time may vary depending on your model.

Check the technical data section in your user manual for exact charging times.

2. Insert the battery

Align the battery pack with the slot on the tool
Push it firmly into place
You should hear a click when it locks securely

3. Hold the tool correctly

Hold the trimmer firmly with both hands
Ensure a stable stance before starting

4. Start the trimmer

Push the safety lock button forward with your thumb and hold it
While holding it, pull the main switch (trigger)
The trimmer will start running

5. Stop the trimmer

Release the main switch to stop the tool
The motor will stop immediately

Important Safety Tips

Never attempt to start the trimmer without the guard fitted
Do not use the tool in wet or rainy conditions
Always disconnect the battery before cleaning or maintenance
Keep hands and feet away from the cutting area during operation

Frequently Asked Questions

Why won’t my grass trimmer start?

Check that the battery is charged, correctly inserted, and that you are holding the safety button while pulling the trigger.

How long does the battery take to charge?

Charging time varies depending on the model. Refer to your user manual for exact details.

Do I need to hold the safety button while using it?

Yes, the safety button must be pressed before pulling the main trigger to start the tool.

How do I stop the trimmer?

Simply release the main switch (trigger) and the machine will stop immediately.

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My Cordless Grass Trimmer is having issues with the speed

Quick Answer

If your cordless grass trimmer is running slower than normal or has lost cutting power, the most common causes are blocked ventilation slots, an incorrectly fitted spool, the wrong cutting line, or a worn spool.

Checking these components will often restore normal performance.

Before You Start

Before inspecting your grass trimmer, make sure:

The trimmer is switched off
The battery has been removed
The cutting head has come to a complete stop

Always:

Wear protective gloves when handling the cutting head
Work on a clean, stable surface
Refer to your user manual for the correct line specification

Important: Never carry out maintenance while the battery is installed.

How to Improve the Trimmer Speed

Follow these steps to identify and resolve the issue.

1. Check the ventilation slots

Inspect the motor vents for:

Grass clippings
Dust
Dirt or debris

Blocked vents can restrict airflow and reduce motor performance.

2. Check the cutting line

Ensure you are using the correct line for your model.

Most models require a line diameter of 1.2 mm, but always refer to your user manual for the correct specification.

Using the wrong size line can reduce cutting performance and affect motor speed.

3. Inspect the spool

Remove the spool and check that:

The line is wound correctly
The line feeds freely
The spool is not damaged or excessively worn

An incorrectly wound spool can create resistance and slow the trimmer.

4. Try the spare spool

If your grass trimmer was supplied with an additional spool and line, install it and test the machine again.

This helps determine whether the original spool is causing the problem.

If the Problem Continues

If you have completed all of the above checks and the trimmer is still running slowly:

Contact our customer service team via Live Chat
Or submit a support ticket with your model number and a description of the issue

Our team will be happy to assist with further troubleshooting.

Important Maintenance Tips

Keep the motor vents clean after every use
Always use the correct line diameter for your model
Replace worn or damaged spools promptly
Store the trimmer in a clean, dry place
Regularly inspect the cutting head for signs of wear

Frequently Asked Questions

Why is my cordless grass trimmer running slowly?

The most common causes are blocked air vents, an incorrectly wound spool, or using the wrong cutting line.

What line should I use?

Most cordless grass trimmers use 1.2 mm trimmer line, but you should always check your user manual for your specific model.

Can the spool affect the trimmer speed?

Yes. A damaged or incorrectly wound spool can create extra resistance and reduce cutting performance.

Why should I clean the ventilation slots?

Blocked vents reduce airflow to the motor, which can cause overheating and lower performance.

What should I do if none of these steps work?

If the problem persists after completing these checks, please contact our customer service team for further assistance.

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My Cordless Grass Trimmers bump feed/automatic feed is not working

Quick Answer

If the bump feed or automatic line feed on your cordless grass trimmer is not working, the most common causes are an incorrectly wound spool, the wrong type or diameter of cutting line, or a worn spool.

Checking the spool installation and using the correct trimmer line will usually resolve the issue.

Before You Start

Before inspecting the cutting head, make sure:

The trimmer is switched off
The battery has been removed
The cutting head has come to a complete stop

Always:

Wear protective gloves when handling the spool
Work on a clean, flat surface
Refer to your user manual for the correct line specification

Important: Never carry out maintenance with the battery installed.

How to Fix the Bump Feed or Automatic Feed

Follow these steps to troubleshoot the issue.

1. Check the spool

Remove the spool and inspect it to ensure:

The line is wound neatly in the correct direction
The line is not tangled or crossed
The spool is correctly fitted into the cutting head
An incorrectly wound spool can prevent the line from feeding correctly.

Try the spare spool
If your trimmer was supplied with an additional spool and line:

Install the spare spool
Test the trimmer again

If the spare spool works correctly, the original spool may be worn or incorrectly wound.

Check the trimmer line

Ensure you are using the correct line for your model.

Check that:

The line diameter matches the specification in your user manual
The line type is suitable for your grass trimmer

Using an incorrect line can prevent the bump feed or automatic feed mechanism from operating properly.

If the Problem Continues

If the line still does not feed correctly after completing these checks:

Inspect the spool housing for signs of damage or excessive wear
Check that the bump feed mechanism moves freely
Contact our customer service team via Live Chat or submit a support ticket for further assistance

Important Maintenance Tips

Always use the recommended line diameter for your model
Rewind the spool carefully to prevent tangles
Replace worn or damaged spools when necessary
Keep the cutting head clean and free from grass build-up
Regularly inspect the feed mechanism for wear

Frequently Asked Questions

Why isn't my trimmer line feeding?

The most common causes are an incorrectly wound spool, tangled line, or using the wrong line diameter.

What line should I use?

The correct line depends on your model. Refer to your user manual for the recommended line type and diameter.

Can a worn spool stop the line from feeding?

Yes. A worn or damaged spool can prevent both bump feed and automatic feed systems from working correctly.

Should I try the spare spool?

Yes. If your trimmer was supplied with an additional spool, fitting it is a quick way to determine whether the original spool is faulty.

What should I do if the line still won't feed?

If the problem continues after checking the spool and line, please contact our customer service team for further assistance.

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My Cordless Grass Trimmers spool line keeps breaking too often

Quick Answer

If your cordless grass trimmer line keeps breaking, the most common causes are an incorrectly wound spool, using the wrong line diameter, or cutting material that is too thick for a grass trimmer.

Checking the spool installation and using the correct line for your model will usually resolve the issue.

Before You Start

Before inspecting the spool, make sure:

The trimmer is switched off
The battery has been removed
The cutting head has come to a complete stop

Always:

Wear protective gloves when handling the cutting head
Work on a clean, stable surface
Refer to your user manual for the correct line specification

Important: Never carry out maintenance while the battery is installed.

Why the Trimmer Line Keeps Breaking

Common causes include:

The line is incorrectly wound onto the spool
The wrong line diameter has been fitted
The spool is worn or damaged
The trimmer is being used on thick or woody vegetation
The line is old, brittle, or damaged

How to Fix Frequent Line Breakage

Follow these steps to identify the cause.

1. Check the spool

Remove the spool and ensure:

The line is wound neatly in the correct direction
The line is not crossed or tangled
The spool is correctly fitted

An incorrectly wound spool can cause the line to snag and break

2. Try the spare spool

If your trimmer was supplied with an additional spool and line:

Install the spare spool
Test the trimmer again

If the replacement works correctly, the original spool may be faulty or incorrectly wound.

3. Check the line diameter

Ensure you are using the correct trimmer line for your model.

Most cordless grass trimmers use a 1.2 mm line, but always refer to your user manual for the correct specification.

Using a thicker or thinner line than recommended can affect performance and increase breakage.

4. Use the trimmer on suitable vegetation

Grass trimmers are designed for:

Grass
Light weeds
Soft plant growth

Avoid using the trimmer on:

Thick weeds
Woody stems
Shrubs
Small branches

Attempting to cut heavy vegetation can cause the line to snap repeatedly.

If the Problem Continues

If the line continues to break after completing these checks:

Inspect the spool for wear or damage
Replace the line with a new, genuine replacement if necessary
Contact our customer service team via Live Chat or submit a support ticket for further assistance

Important Maintenance Tips

Always use the recommended line diameter for your model
Replace worn or brittle line before use
Rewind the spool carefully to prevent tangles
Avoid striking hard surfaces such as walls, kerbs, or fences
Only use the trimmer on grass and light vegetation

Frequently Asked Questions

Why does my trimmer line keep snapping?

This is usually caused by using the wrong line, an incorrectly wound spool, or cutting vegetation that is too thick.

What size trimmer line should I use?

Most models use 1.2 mm line, but always check your user manual for the correct specification.

Can the spool cause the line to break?

Yes. A damaged or incorrectly wound spool can cause the line to snag and snap during use.

Can I use my grass trimmer on woody plants?

No. Grass trimmers are designed for grass and light weeds. Thick or woody plants can cause excessive line breakage.

What should I do if the line still keeps breaking?

If the issue persists after checking the spool and line, please contact our customer service team for further assistance.

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