Before you begin to place the roller on please ensure that the battery has been taken out of the machine and that there is no power in the machine.

To get the roller to fit please apply some pressure to the two mounting points on either side of the roller to create a gap where the roller can be slotted in. This can take a little bit of effort however this is the way it is designed to be installed.

Once fitted the roller should look like the image below.

If you are still having an issue with your product after performing the above checks, please don't hesitate to reach out to our team via our live chat.